Open-ended problems by definition are not well defined
‘the boundaries are fuzzy’ and different stakeholders may
have varying boundary perceptions. The solver is unlikely to have a
suitable description at the outset of the exact problem in hand and
finds redefinition of the problem throughout the project.
A variety of redefinition techniques exist (see Boundary
relaxation). This method is designed to assist the solver increase
imaginative and original redefinitions through a series of questions
that take you through unexpected mental modes
- Empathic
- Analytic
- Motivational
- Magical
- Metaphorical
- Off-beat
The following checklist of provocative statements is
suggested to bring about these feelings:
- ‘There is usually more than one-way of looking at problems.
You could also define this one as ….’
- ‘….but the main point of the problem is….’
- ‘What I would really like to do is….’
- ‘If I could break all laws of reality (physical, social
etc.) I would try to solve it by ….’
- ‘The problem put in another way could be likened to …’
- ‘Another, even stranger, way of looking at it might be….’
To use this technique, try following this simple procedure:
- Taking as short or as long as required note down on a sheet of
paper an open-ended problem of importance to you. The problem should
be one, which you would like several answers leading to possible
solutions.
- In your own time, complete the above statements with reference
to your particular problem. However, if nothing comes to mind for
a particular statement, progress on to the next statement
- It can be useful to have a break at this stage to allow time for
deliberation.
- Return to your original definition ( 1 ), have any of the redefinitions
helped? Can you see the problem from a different angle? Write down
any thoughts or ideas you have at this stage.
[Source:
www.mycoted.com]
