CLASS |
D |
PHASE |
Idea Generation |
DESCRIPTION |
The five Ws and H are the only questions that human
beings can ask each other:
- generate data-gathering questions. During
the early stages of problem solving, when you are gathering data, this
checklist can be useful to make lists of questions that you can try to
find answers for; The answers to the questions included in the checklist are usually “facts”, rather than actions or problems. For example: Question: “Who does X?” The answer could be : “Tom”. To use this answer in a problem-solving context you may have to take to another level. For example: “If Tom does X, in what way might we make it easier for him?” This “in what way might” stage is crucial if the facts are to come alive and contribute to the creative process. In some cases you may need to use these questions (also
called six universal questions) to outline the problem under discussion,
as shown in Figure 3-5:
[Source: www.mycoted.com] |
CORRELATE
TECHNIQUES |
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REFERENCES |