SENSITIZATION TECHNIQUES


CLASS
B
PHASE
Idea Generation, External Mapping
DESCRIPTION

These methods aim to feed our mind with new inputs to make our thinking really creative.
There are two different sensitization techniques:

  • layer technique;

  • thread technique;


Layer technique


This technique is about putting together a number of statements or remarks that are “all in one” (the so called layer set). These elements are not necessarily connected: indeed, layer techniques only aim to sensitize our mind to generate new ideas.
De Bono (1998) split up layer technique into five statements which are enough to ensure a number of sentences but at the same time do not prevent layer method to be “all in one”.
The method suggests to break down a layer and read it over and over again to let ideas flow into our mind.
This technique is less efficient if layer sentences are selected among existing ideas. On the contrary, if layer sentences are expressed unconsciously, they can turn into conscious ideas. The choice of layer statements is therefore essential: they are to be concise and include a wide range of possibilities.


Example 1: Layer example for recruiting highly qualified personnel

“...highly qualified people are satisfied with their present job
...they find it hard to evaluate their future presence
...they have a good balance between personality and skills
...if they are ready to accept things, maybe they are also ready to leave
...fix a fair price for talented people.

These thoughts could lead to the following ideas:

1. it is easier to train talented people than to recruit promising talents;
2. consider the recruitement of well paid talented people only as a temporary solution to make some structural change;
3. turn to advisers rather than full time employees;
4. turn to advisers and give them the opportunity to stay if they are skilled;
5. find the way to borrow people for some time and then let them go back to their actual jobs (after gaining some experience).” (De Bono, 1998)

Thread technique

First of all, choose your creativity focus. Then, arrange details when you are planning solutions about the relevant focus in a given situation. Each detail will be considered on its own out of its generating context. Starting from details, develop a “thread” which corresponds to the problem solving approach. Find out parallel threads, select some of their patterns and combine them in a new idea.


Example 2: example of a thread for bank planning:

“...easy to reach: round the corner, in a department store, near bus or underground stops, in a sport center.
...big enough: large, barrier free, room for queues and extra room for emergencies.
...excellent planimetric placement: room for people moving, waiting, working; clear signboards, no bottlenecks, easy to get in and out.
...enough personnel: no problems at rush hours, flexible operations, reserve personnel in case of need...

In this case we would select some items and combine them on purpose to force an idea. In particular we would select: near bus or underground stops, extra room for emergencies, clear signboards and flexible operations.
These items generate the idea of caravans fit out as banks which can be temporarily placed in different areas according to our needs. In case of need, other caravans can be used. Bank services are chosen each time according to particular needs. These caravans could be placed in parking areas.
So the thread technique can be used in two ways:

1. You generate ideas starting from threads and letting ideas flow freely;
2. You force idea generation combining some items and trying to develop new ideas.” (De Bono, 1998)


CORRELATE TECHNIQUES
REFERENCES
  • De Bono E., Serious Creativity Using the Power Lateral thinking to Create New Ideas, The McQuaig Group, 1992.