DESCRIPTION |
Systematized direct induction is a useful method for tackling
‘people issues’. Workshops involving from 4 up to 100 individuals
are organised using members of same or different departments (see also
Metaplan Information Market).
This method addresses issues that members of staff
may have with ‘change’. Involving staff at the planning
stage, allowing them to put forward their ideas and preferred conditions
etc… makes the implementation of ‘change’ somewhat
smoother.
A Planning meeting held by an elected staff member
and a small group of the organizational staff will outline the problem/issue,
i.e. ‘can we improve our sales performance, if so how’ and
decide if which staff (if any) need attend. They need to ensure that
the Stakeholders are suitably presented at the meeting.
The Meeting
- Initial Introductions, to encourage inter-departmental
mixing and supervisor/supervisee combinations, all staff are encouraged
to sit at tables of four. The problem to be addressed is described
and displayed and participants are reassured that all suggestions
will remain anonymous
- Practice exercise, a specific coloured slip of
paper (say yellow) is issued to all participants. They are requested
to ‘identify their main issue in their daily work’,
write this on the coloured paper, which are then collected
- Identifying and discussing the Key problems,
another set of differently coloured paper is handed out (say red)
with “how to” written across the top. Each individual
must now complete the ‘how to’ sentence with what they
feel the company does that prohibits the workshop sorting out their
highlighted problem. Each table has a 5 – 10 minute ‘buzz’
session discussing their thoughts
- Identifying up to Four more Problems, Each participant
completes another four red slips, completing the ‘how to’
sentence four more times.
- Ranking the Five Problems, Each participant now
ranks their five problems, marking the most important pink slip
‘1’ and the least important ‘5’.
- Break, Coffee/lunch taken and during the break,
yet more slips are placed on each table of a different colour (say
green)
- Cycle of Generating and Discussing Solutions,
after the break….. each participant selects their ‘No.1’
pink slip problem, and writes a solution for it on a green slip.
Each table has a short ‘buzz’ session discussing their
solutions. This process is repeated for all 5 pink slips creating
5 matching green slips.
- Workshop Ends, Each participant clips their
pink ‘problem’ slips and green ‘solution’
slips together in a cluster and the workshop closes
- Subsequent Analysis, Each cluster is collected,
collated and analysed to generate a management report. If the workshop
was large a small team may be required to do this. Incorporating
company staff as well as external consultants will likely affect
the final relevance and acceptability of any ‘changes’
that are implemented as a result.
[source: www.mycoted.com] |